Privacy Policy

Effective Date: 02-06-2024

Eastbest Limited is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website (https://eastbest.co.uk/) and our services. By accessing our website, you agree to the practices described in this policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We collect information to provide better services and improve your experience. The types of information we may collect include:

a. Personal Information:

Name
Email address
Phone number
Company name
Job title

b. Non-Personal Information:

IP address
Browser type and version
Device information (e.g., operating system)
Pages visited, time spent, and actions on the website
Referring website or search terms

c. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance user experience, gather analytics, and deliver personalised content.

2. How We Use Your Information

The information we collect is used for the following purposes:

To provide, operate, and maintain our website and services.
To communicate with you regarding inquiries, support, or promotional materials.
To improve our website’s functionality and user experience.
To comply with legal and regulatory obligations.
To detect and prevent fraudulent or unauthorised activities.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information under the following circumstances:

a. With Service Providers:

We may share your data with trusted third-party service providers who assist us in delivering our services, such as hosting providers, analytics tools, and marketing platforms. These providers are obligated to keep your information secure and use it only for the agreed purposes.

b. For Legal Compliance:

We may disclose your information to comply with legal obligations, court orders, or government requests.

c. Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement robust security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:

Secure Socket Layer (SSL) encryption for data transmission.
Regular security audits and updates.
Restricted access to sensitive information.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

You have certain rights under applicable data protection laws, including:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request the deletion of your personal data under certain conditions.
Objection: Object to the processing of your data for specific purposes.
Data Portability: Request transfer of your data to another organisation.

To exercise any of these rights, please contact us at [email protected].

6. Cookies Policy

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings. However, disabling cookies may limit certain functionalities of the website. For detailed information, please refer to our Cookie Policy.

7. Third-Party Links

Our website may contain links to external websites not controlled by Eastbest Limited. We are not responsible for the content, privacy practices, or security of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Retention of Data

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal, regulatory, or operational requirements. Once the data is no longer needed, we securely delete or anonymise it.

9. International Data Transfers

If you are accessing our website from outside the United Kingdom, please note that your information may be transferred to, processed, and maintained in the UK, where privacy laws may differ from those in your jurisdiction.

10. Updates to This Privacy Policy

Eastbest Limited reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page, and the “Effective Date” at the top will be revised accordingly. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Eastbest Limited
Academy House, 11 Dunraven Place,
Bridgend, Mid Glamorgan,
United Kingdom, CF31 1JF

Phone: 01656 228249
Email: [email protected]